Welcome to our IT Systems Status Page. This page provides updates on our core IT Systems and is updated regularly by our IT Services Department. If you spot an issue that is not listed on this page, please drop an email to helpdesk@shoutradio.org.uk, to report it. 

This service is operating normally. 

This service is operating normally. 

14-05-2023 Phishing Emails

Please be aware that there are a number of Phishing Emails going about that claim to be from the station. One of these scams, includes emails that state that a document has been sent to you by Docusign. These emails have not been sent from the station and you should not open any links in the email. Please disgard the message. 

If you are unsure about any email messages, please forward them to helpdesk@shoutradio.org.uk  

This service is operating normally. 

This service is operating normally. 

This service is operating normally. 

This service is operating normally. 

This service is operating normally. 

This service is operating normally. 

This service is operating normally. 

 12-05-2024 Outgoing Calls Cutting Off

Update: 14:49 on 15th May: 2023 Microtalk are still investigating why our calls keep cutting off. At the moment, we are still working with them to investigate this issue and we will post further update, as soon as we have any further information.

Appologies for the extended downtime 🙁



We are aware of some issues with our Phone System cutting off outgoing calls after 30 – 45 seconds. We are currently investigating this and hope to have a resolution in place as soon as possible. Our phone Host – Microtalk, are currently investigating this issue. Appologies for the extended outage. This issue does NOT affect incoming calls. Sorry for the inconvenience.